Frequently Asked Questions
How do I join or renew?
Anyone can become a member and enjoy the benefits of membership by making a donation of $100 or more. To make a gift or pledge, you can call the Rams Club office at 919.843.2000, or do so online when you click the link for Join.
Why should I give?
One of the many sources of pride for Carolina fans is the high level of success enjoyed by each program. That level of success would not be possible without the scholarship support offered to the more than 450 student athletes at UNC. That level of support would not exist with the scholarship endowment yield alone – annual gifts go a long way in keeping Carolina sports alive.
Click the link for information on Annual Fund.
How do I get tickets to Carolina football and basketball?
Rams Club members have first priority for football, men's basketball, women's basketball and baseball. All Rams Club members are notified of ticket opportunities and deadlines before the general public.
Click the link for information on How to Buy Tickets.
How do I get parking at games?
Members at the Big Ram level ($1,000) and higher can secure reserved parking with the purchase of football season tickets. Members who have season tickets for basketball through an endowment also receive parking privileges as part of their membership.
Click the link for Parking Info.
Is an annual gift required to receive seat priority at Kenan Stadium?
Yes. Members at the Rameses level ($500) and higher receive priority location of a designated number of football seats (dependent on level) as long as they maintain a membership in the Rams Club.
How do I improve my seat location?
Seat assignments are based upon The Rams Club Point Priority System. Your point total will continue to grow through annual contributions, which help you try to improve better seats. For more information on what point levels are necessary to move to a desired seat location, call the Rams Club office at 919.843.2000. Click the link for information on the Priority Point System.
Is my donation tax-deductible?
Yes. All gifts to the Rams Club are tax deductible to the extent allowed by the law. For deductibility, please consult your tax adviser.
How do I get my login and password to access my account online?
If you do not remember your login or password, please contact The Rams Club to obtain your login information.
If you forgot your password, please click the "Forgot Your Password" option on the login page. This will send your password to the email address on file with The Rams Club. If you are a current member, do not click "create account" because it will open a brand new account in your name and will not show your priority points from your established membership.
When is my Annual Fund contribution due each year?
The Annual Fund runs on the calendar year : January to December. Some members choose to pay in January while others pay in December. As long as your contribution is made by December 31st of each membership year, your account stays active.
Why should I update my contact information?
Keeping your information up-to-date is valuable to all members, as much of our correspondence is sent via email and regular mail. Update your information to guarantee you receive membership benefits, such as the Tar Heel Monthly magazine and Tar Heels Today online. You can update your info by logging in to your account profile online (click here to login) or by calling The Rams Club at 919.843.2000.
I was a member in the past, but my account has been inactive for years. How can I re-join?
It is important for you to re-activate your past membership, to keep your priority points. Even if you have not been an active member recently, most likely you still have an account with us. Please contact our office at 919.843.2000 or firstname.lastname@example.org to reactivate your Rams Club membership.
Video can only be utilized through a high-speed Internet connection, such as cable, DSL, or satellite. If your connection to the Internet is by dial-up modem or is slower than a DSL connection you will not be able to watch Rams Club media, but you may be able to utilize audio only broadcasts. A DSL, cable modem or other high speed connection is required for viewing.
In addition to having a high-speed Internet connection, your computer should meet or exceed the following recommended system requirements:
The minimum requirements for Windows computers are:
The minimum requirements for Mac computers are:
In order to hear the audio components of our films and animations, your computer must be equipped with a 16-bit or better sound card and speakers
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Most issues with video quality are related to bandwidth issues. Please check to make sure that no other devices are using bandwidth resources, and that you do not have any other programs running that could reduce your bandwidth, such as pier to pier downloads, torrents, or live updating anti-virus programs. In order to view video, users should have a minium download speed of 650 kbps. Click the links below to test your bandwidth.
I have high-speed wireless internet, but still seem to be having buffering problems?
While wireless internet can provide convenience for many lower bandwidth internet applications, it is not optimal for the higher speeds required for live video streaming. Over a wireless router you can experience large amount of bandwidth fluctuation from other computers on your network and also from external devices which can interfere with the wireless signal. If you are experiencing poor video quality or frequent buffering, we recommend connecting directly to the router or modem to provide higher quality and more consistent signal. Click the links below to test your bandwidth.
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